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insider with the obama administration as the head of the office of information & regulatory affairs. let me ask you, how do we fix this big, bad, complex thing we call government? - one thing we can do, and we've started to do, and we should do a lot more of, is make it simpler. if you look at the best consumer products now, they are often ipads and tablets, and even a child can use them. they have a lot of complicated ingredients, the people who produce them did a lot of complex work, but to interact with them is simpler. - you were talking about, we could actually save something like 9 billion hours of time wasted on government paperwork? - the obama administration started to get rid of millions, in fact, tens of millions, in fact, probably we're over a hundred million now. but we can do a lot more to take away those hours, and that can free up people to do their real work and spend time with their families. - is this, in fact happening? because the subtitle of your book, you say it is the future of government. is this ultimately what is going to happen? - i think there are two things:
in boston. reporting live in san francisco, deborah villalon, ktvu channel 2 news. >>> president obama called the deadly bombings an act of terror today. it's a phrase he avoided yet when the investigation was still in flux. >> this is a cowardly act, given what we have learned, the defense department is calls it an act of terror. >> reporter: the president is scheduled to travel to boston on thursday and attend an interfaith service as police and other law enforcement remain on high alert. >>> the stories of those who died are coming to light. those killed include an 8-year- old, martin richards. he was a spectator at the race along with his parents, father and sister. also killed crystal campbell of arlington. she's being remembered for her generous spirit. crystal had been going to watch the marathon since she was a little girl. the third victim was a gradual student. she was from china. the consulate refused to release her name at the request of her family. crystal's mother struggled with her emotions as she remembered a woman who was full of life. >> she was always smiling. i can'
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